Licensed in-home care · Tri-Cities & Moses Lake, WA
Home care from people who were trained for it, not just screened for it
REACH Home Care is a locally owned, Washington State-licensed agency with its own caregiver training center. Dementia and Parkinson's care, hospital-to-home recovery, respite, overnight and 24-hour care, in the home your family knows.
Why families choose REACH
Eight things you can check, not just claims
No Long-Term Contract
Start with a free in-home assessment. Adjust hours or stop at any time, with no minimum term.
Dementia-Trained Caregivers
Every caregiver completes DSHS-approved Dementia Level 1 and 2 training at our own Kennewick training center.
Licensed & Local
Washington DOH In-Home Services Agency License IHS.FS.61064639. Locally owned in the Tri-Cities since 2021.
5.0 Stars on Google
Rated 5.0 by Tri-Cities families on Google. Read their reviews below.
Certified Home Care Aides
State-certified caregivers who pass a Washington background check and 75 hours of hands-on training before their first shift.
Hospital-to-Home Ready
Same-day starts after discharge from Kadlec, Trios, Lourdes, or Samaritan, with transfer and lift-trained caregivers.
Available 24/7
Awake overnight and round-the-clock care, and a phone that is answered 24 hours a day at (509) 491-1733.
Two Local Offices
Kennewick and Moses Lake offices serving the Tri-Cities, Walla Walla, and the Columbia Basin. Long-term care insurance accepted.
Services
Specialized care, delivered at home
Start with one service and add more as needs change. Every plan is written with you after a free in-home assessment.
Dementia Home Care
In-home dementia and Alzheimer's care across the Tri-Cities from a locally owned, state-licensed agency with its own dementia-trained caregivers.
Learn more →Hospital-to-Home Care
Post-hospital and transitional home care across the Tri-Cities, often starting the same day as discharge, from a licensed local agency.
Learn more →Post-Surgery Home Care
Help at home after joint replacement, heart, back, or other surgery in the Tri-Cities, so recovery goes the way the surgeon planned.
Learn more →24-Hour Home Care
Round-the-clock care at home in the Tri-Cities, delivered in caregiver shifts so someone awake and trained is always there.
Learn more →Overnight Home Care
An awake, trained caregiver in the home overnight so your loved one is safe and you can finally sleep.
Learn more →Respite Care
Scheduled breaks for family caregivers in the Tri-Cities, from a few hours a week to a full week away, with a licensed caregiver in your place.
Learn more →Personal Care & ADL Assistance
Hands-on help with bathing, dressing, toileting, grooming, and the other activities of daily living, delivered with dignity across the Tri-Cities.
Learn more →Hoyer Lift & Transfer Assistance
Trained caregivers for safe transfers, repositioning, and Hoyer lift use at home, so nobody in the family gets hurt lifting.
Learn more →Long-Term Care Insurance & Direct Billing
REACH works with most long-term care insurance policies and bills many insurers directly, so Tri-Cities families are not paying up front and chasing reimbursement.
Learn more →Home Care for Couples
One caregiver, one care plan, one bill for two spouses who want to stay home together in the Tri-Cities.
Learn more →In-Home Senior Care
Trained, licensed caregivers in the Tri-Cities and Moses Lake who help seniors stay safely at home, from a few hours a week to 24-hour care.
Learn more →How it works
From first call to first visit, usually within a day or two
- Call (509) 491-1733. Tell us what a typical day looks like and where help is needed. Our phones are answered 24 hours a day, in English or Spanish.
- Free in-home assessment. A care coordinator visits, meets the person receiving care, and writes a plan you approve before anything begins.
- Caregiver match. We choose a trained caregiver whose skills, schedule, and personality fit, and introduce them in person.
- Ongoing adjustments. Hours and tasks change as needs change. No long-term contract.
Where we work
Two offices serving the Tri-Cities, Walla Walla, and the Columbia Basin
Tri-Cities office: 4304 W 24th Ave, Suite 150, Kennewick · Moses Lake office: 1010 S Pioneer Way, Suite B
What families say
What services does REACH Home Care provide?
Non-medical in-home care for seniors and adults with disabilities: personal care, dementia and Parkinson's care, hospital-to-home and post-surgery recovery, respite for family caregivers, overnight and 24-hour care, Hoyer lift and transfer assistance, meal preparation, medication reminders, light housekeeping, errands, transportation, and companionship. We also place private caregivers in assisted living and nursing facilities.
What areas do you serve?
From our Kennewick office: Kennewick, Richland, Pasco, West Richland, Benton City, Finley, Burbank, and Walla Walla. From our Moses Lake office: Moses Lake, Ephrata, Quincy, Othello, and surrounding Grant and Adams County communities.
Are you licensed?
Yes. REACH Home Care Incorporated holds Washington State Department of Health In-Home Services Agency License IHS.FS.61064639 (WA UBI 604-584-302). Both offices operate under the same license.
How are your caregivers trained?
Every caregiver completes Washington's 75-hour Home Care Aide training and certification, most of them at our own REACH Training Center in Kennewick, including Dementia Level 1 and 2 and a hands-on skills lab. All pass a Washington State background check.
Do you require a long-term contract?
No. Care starts with a free in-home assessment, and you can adjust hours or stop at any time.
How quickly can care start?
Often within a day or two of the assessment, and faster in an emergency such as a hospital discharge.
Does long-term care insurance pay for home care?
Most long-term care policies cover our services, and we bill many insurers directly. We also accept private pay.
Do you speak Spanish?
Yes. Spanish-speaking caregivers and office staff are available in every area we serve.
From the blog
Guides for families
Reach Home Care Joins Tri-Tech Career Fair
Connecting Students to Healthcare Careers in the Tri-Cities We were proud to be part of something special this week. On Tuesday, May 19, students from Tri-Tech Skills Center's CNA and pre-nursing programs gathered at WorkSource in Kennewick for a nursing and CNA career fair, and Reach Home Care was right there alongside local hospitals, specialty care groups, and other healthcare providers from across the Tri-Cities region. KEPR News stopped by to cover the event, and we are still smiling...
Read →
Respite Care for Family Caregivers in the Tri-Cities: Why Taking a Break Matters | Reach Home Care
If you are caring for an aging parent or spouse in the Tri-Cities, you already know how demanding that role can be. The early morning medication reminders, the late-night worry, the constant juggling of your own life with someone else's needs, it adds up. According to the AARP, more than 53 million Americans serve as unpaid family caregivers, and nearly a quarter of them report that caregiving has made their own health worse. In the Kennewick, Pasco, and Richland communities, where families...
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Spring Home Safety for Seniors: Preparing Your Tri-Cities Home for Aging in Place
Imagine this: your aging parent steps out onto the back porch on a bright spring morning in Kennewick, only to slip on a patch of wet leaves that accumulated over the winter. Every year, over 14 million adults aged 65 and older experience a fall in the United States, and many of these incidents happen right at home. As the days grow longer across the Tri-Cities, spring presents the perfect opportunity to assess your loved one's living environment and make changes that support safe,...
Read →Let's talk about what your family needs
Call us or request a free in-home assessment. A care coordinator will visit, learn the routine, and write a plan you approve before anything begins. Care can often start within a day or two.