Half of older adults do not take their medications as prescribed, and the consequences land in the emergency room: falls from blood pressure pills taken twice, confusion from a missed dose, a heart that is not getting its medicine. REACH Home Care provides medication reminders in the Tri-Cities and Moses Lake as part of regular caregiver visits, so the pill organizer is not the only safeguard.
We are a locally owned, Washington State-licensed in-home services agency (DOH license IHS.FS.61064639) with offices in Kennewick and Moses Lake, and every caregiver we send completes the state’s 75-hour Home Care Aide training at our own REACH Training Center. Our caregivers are certified Home Care Aides who provide medication assistance as Washington State permits non-medical caregivers to do: prompting, opening containers, handing the correct dose, and documenting it. They do not prescribe, fill, or inject.
What medication reminders include
- Scheduled prompting: the caregiver makes sure each dose is taken at the time the physician set, including the ones that must be with food, on an empty stomach, or spaced apart.
- Help with self-administration: opening bottles and blister packs, handing the correct pills from a pre-filled organizer, steadying a hand, and bringing water.
- Documentation: a simple log of what was taken and when, so family and physicians know, and so a missed or double dose is caught instead of guessed at.
- Watching for side effects: dizziness, confusion, drowsiness, swelling, or a new unsteadiness are reported to family the same day.
- Refill awareness: noticing when a bottle is running low and coordinating pharmacy pickup. See errands.
- Working with the pharmacy and family: we follow the medication list you or the pharmacy provide, and we flag anything that seems to have changed.
Medication reminders for people with memory loss
Medication is usually the first thing that goes wrong in early dementia, and the reason many families first call us. A pill organizer only works if someone remembers to open it and does not open tomorrow’s box too. A caregiver visit timed to the morning and evening doses solves the problem without a facility move. As needs grow, the same caregiver moves into our dementia home care program.
Medication reminders across the Tri-Cities and Moses Lake
Our Tri-Cities office is at 4304 W 24th Ave, Suite 150 in Kennewick. We provide medication reminders and medication assistance in Kennewick, Richland, Pasco, West Richland, Benton City, Finley, Burbank, and Walla Walla. Families in Grant and Adams County are served from our Moses Lake office at 1010 S Pioneer Way, Suite B, which also covers Ephrata, Quincy, and Othello.
How to get started
-
Call us at (509) 491-1733. Tell us about the medication schedule and what has been going wrong.
-
Free in-home assessment. A care coordinator visits the home, meets the person receiving care, and writes a plan you approve before anything begins.
-
Caregiver match. We choose a trained caregiver whose skills, schedule, and personality fit, and introduce them in person.
-
Ongoing adjustments. Hours and tasks change as needs change. There is no long-term contract.
Care can often begin within a day or two. We accept private pay and long-term care insurance, and we bill many insurers directly. See our long-term care insurance page for details.
Frequently asked questions
Can your caregivers give medications?
Washington allows non-medical caregivers to assist with self-administration: reminding, opening containers, and handing the correct dose from a pre-filled organizer. They cannot inject, decide doses, or administer medications a person cannot take themselves. If skilled nursing is needed, we work alongside a home health nurse.
Who fills the pill organizer?
A family member or the pharmacy. Many Tri-Cities pharmacies offer blister packaging, which makes reminders simpler and safer; we can help you arrange it.
Do you offer visits just for medications?
Yes. Short morning or evening visits are common. Most families add a meal, a check-in, or light housekeeping to the same visit.
What if my parent refuses?
Caregivers are trained in calm, respectful redirection and will try again a few minutes later. If a dose is still refused, it is documented and the family is told.
Will you tell me if something is wrong?
Yes. Missed doses, refusals, side effects, and changes in condition are reported to the family contact the same day.
Do you serve Moses Lake and Grant County?
Yes. Our Moses Lake office at 1010 S Pioneer Way, Suite B serves Moses Lake, Ephrata, Quincy, Othello, and surrounding communities.
The right pills, at the right time, every time. Call (509) 491-1733 or request a free in-home assessment. REACH Home Care Incorporated is licensed by the Washington State Department of Health (In-Home Services Agency License IHS.FS.61064639, UBI 604-584-302).